Call centers try to find the most efficient manner to handle the largest amount of calls possible at the lowest possible cost. A better system means fewer agents can handle more calls. A poor system means the opposite. The main problem call centers have had to deal with is organizing solutions from multiple vendors that constantly need to tweak the system. Typically a call center has to buy a PBX phone system and then continue shopping for their call center software application, IVR (Interactive Voice Response), CTI (Computer Telephony Integration), and dialer all from different vendors charging high prices. Call centers have had to deal with the following phone system problems for years:

High maintenance costs for constant moves, adds, changes and upgrades
Mixing multiple vendors for PBX, Dialer, CTI, IVR, and Call Center Software applications
High pricing on phone systems and upgrades buying multiple solutions from different vendors
The possibility for the phone system to break or go down
Overly complicated system use
Limited reporting with useful statistics slipping through the cracks
Ridiculous amounts of system hardware that piles up

You don’t have to deal with this any longer.

Quick Fact: : Xpander Call Centers come fully integrated. Your PBX, Call Center Software, IVR, CTI, Dialer, and VoiP gateway all come in one friendly package.

Xpander’s Solution: Xtreme Agent

We build call center platforms for every size and type environment for both inbound and outbound call handling. The phone system we provide is compatible with many types of phones and applications. This ensures the call center environment will stand the hard test of time as you grow and make on demand changes. We design the call center phone system specifically for the client’s individualized needs. That’s why we deliver the ultimate call center phone system every time.

Top 9 reasons to love Xtreme Agent

Turn-Key Solution provides your PBX, Call Center Software, IVR, CTI, Dialer, and VoiP gateway in one friendly package.
Non-Proprietary means the phone system is compatible with many types of phones and features
Huge Cost Savings! The bigger the phone system, the more money you save
User friendly! Thanks to the highest rated graphical interface in the industry
Redundant Server ensures 99.99% uptime
Award Winning phone system outdoes the competition in performance testing
Lowest Cost of Ownership as more time passes, you save more money
Optional VoiP without giving up your traditional services
Fully managed for you 24 hours per day across live internet portals

Gone are the days where call centers are forced to buy expensive proprietary phone systems and mix them with more expensive hardware and software from different vendors to achieve a complete solution. Please take a moment to examine our rich feature list that will boost your business productivity.

Get Your Free Call Center Quote Here!