Phone Systems that Move Ahead of the Curve

How Phone Systems, VoiP & Internet impact real business

Friday, June 15, 2007

Hurricane proof business phone systems

Business organizations in south florida face the monster challenge of running seamlessly through category 4 and 5 hrricane storms for what seems like half of the entire year! Keeping your phone systems up and running is the most critical aspect of doing business during a hurricane. Most businesses deal with customers, partners, or suppliers that are scattered across the country, and they don't care if a storm has hit Florida, they want their project completed quickly and they need you be there. Simply saying, we're having a hurricane, is not acceptable especially because it's gotten so darn easy to keep your business phones ringing during and after category 5 hurricanes.

The solution comes thanks to Voice Over IP (VoIP) technology and is often known as hosted PBX or virtual PBX systems. Using this technology Xpander has built Nimbus VoIP to be hurricane proof with 100% uptime through any conditions. This means even if your office is physically destroyed, your virtual PBX with your business tlelephone numbers and toll free phone numbers is still answering and routing calls to wherever you please. Your options are straightforward:

1) Take your IP phones to a location where there is internet service unaffected by the storm, plug them into the DSL or network, and field calls normally.
2) Re route calls to wireless cell phones that are actively working
3) Re route calls to soft phones that are installed on laptops connected to the internet in a location unaffected by the storm.

The main thing is that callers will never get a busy signal or congestion tone. Your business from a phone system perspective is running 100% normally, even if your office could be in total shambles with a utility failure. This type of uptime is critical to companies, especially in the south florida region. More businesses are taking advantage of our hosted PBX VoIP systems, and eliminating the heavy stress of going down.

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