Do you know what "Grab and Hold" is?

If you know what grab and hold is, pat yourself on the back for having a phone system that truly is great. If you do not know what grab and hold is, then you're just like everybody else! Grab and hold is a feature performed by a business PBX phone system that is ultra convenient. What this allows you to do is deal with multiple important calls coming in at the same time. How often have you been on a call you very well know is ending within the next 120 seconds, when all of the sudden an equally important call comes in, and it just so happens to be someone you've been playing phone tag with. You probably strive to speed up the goodbye on the current conversation in a forceful yet polite manner, but it doesn't always work. Often that incoming caller hangs up, and leaves you "it" in the viscious game of phone tag you've been playing!

Grab and hold is the solution to this problem you've probably encountered dozens of times! Grab and hold allows you to place an incoming call on hold without answering it, while you're on another call! Our phone systems perform this feature for businesses and it allows them to keep incoming calls flowing no matter what. The best part about the feature is that you can record and play any greeting you want for the caller to hear when they are placed on hold by the phone system before they speak to you. This greeting can be something to the effect of: "Hi this is John. I see your call coming in and I need to speak with you. Please hold on one minute while I hang up my other call."

Voila! With the push of just one button you've easily fielded that call you could not miss! Problem solved! The only way to enjoy this PBX style feature, especially within the world of VoIP, is to test drive an IP Xtreme phone system and see for yourself!