Critical VoIP features: Monitor, Listen, and Coach
Posted June 16, 2009 (Permalink)The ability to monitor, listen, and coach live phone calls is imperative to any business who wishes to improve the quality at which their team operates. How can a manager or owner possibly know if his or her team is missing opportunities or representing the business in a manner that is just not good for [...]
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Xpander VoIP Named MyVoipProvider.com Provider of the Month
Posted March 04, 2009 (Permalink)Xpander Communications recently received MyVoipProvider.com’s provider of the month award for March 2009. Xpander Communications is proud to receive this award from such a high profile and independent source. MyVoipProvider.com is an independent Voice Over IP analyst website that examines VoIP phone providers and provides the general market with information and ratings across the VoIP [...]
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Nimbus VoIP feature highlight: The Buddy List
Posted August 06, 2007 (Permalink)Nimbus VoIP is a turn key business VoIP solution that provides a business with a PBX so that they can take advantage of call transfer, ring all phones, extension dialing, all without having to actually purchase a PBX phone system! Nimbus VoIP takes it a step further through features that go beyond typical and become [...]
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Business VoIP Solution: How to choose wisely
Posted July 31, 2007 (Permalink)Every year there are going to be more providers offering Business VoIP solutions and like any booming industry you’re going to have many companies in it to make money off the boom. Companies that see VoIP as a buzz word that generates revenue rather than a technology that must be perfected at all costs. The [...]
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Customer Connect = Customer Love
Posted June 26, 2007 (Permalink)Customer Connect is an advanced phone messaging system that calls people and plays an important message for them, and then allows the caller to be connected to directly to any phone in the world. Customer Connect achieves all of this without a business having to purchase a PBX, phone system, dialer, or any kind of [...]
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