Hosted PBX: Don’t go with the cheapest
Posted February 25, 2007 (Permalink)Hosted PBX phone systems are in a segment within VoIP technology that is specialized and shouldn’t be confused with other types of Voice Over IP (VoIP) phone technology. Hosted PBX phone systems are specifically tailored for small and medium business or enterprise. They are designed first and foremost to act as a PBX phone system [...]
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Why don’t phone systems do what you want?
Posted February 21, 2007 (Permalink)Ever find yourself wondering why your business phone system can’t act exactly the way you want it to? Or why your business phone system requires a paid technician to schedule a service call for every move, add, or change? If you think outside the box, then this type of inconvenience bothers you. Doesn’t it seem [...]
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Keep your branch offices connected
Posted February 21, 2007 (Permalink)If you are a multi location enterprise with branch offices, then you must take a look at VoiP phone systems. It is a no brainer. For years branch offices have had to deal with buying separate phone systems, maintaining separate phone systems, and dialing long distance to call between branches. If your enterprise is still [...]
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JetBlue’s phone systems failed them
Posted February 21, 2007 (Permalink)We’ve all heard about the famous JetBlue incident recently in the news. While it’s true JetBlue made major mistakes other than just having the improper phone systems, without the proper phone system a business cannot hope to please it’s customers in a time of immediate need. We’ve all been there, a business mistake happens that [...]
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What makes an IP phone special?
Posted February 20, 2007 (Permalink)You may have heard the term IP phone or VoiP phone, but what makes them so special as to warrant a whole new species of phone? On the surface they look like a reular business phone handset. They have a handset, speakerphone, programmable buttons, and a place to plug in your headset. Well, you can’t [...]
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